Our Story

Kathy and Steve Adams founded Accord Services in 2001 to provide a smooth hospital-to-home transition for catastrophic injury patients. Kathy’s experience as a nurse at Atlanta’s Shepherd Center inspired her passion for providing patients with a high standard of care. Our approach to client care includes emotional support, as we recognize the need for a holistic approach to well-being.

Accord Services specializes in caring for clients with spinal cord injuries; traumatic brain injuries; strokes/neurological disorders; burns; and complex orthopedic injuries. Headquartered in Marietta, Georgia, we currently provide services in Georgia, Alabama, North Carolina, and New Jersey.

OUR MISSION STATEMENT

Accord Services: providing peace of mind to those with catastrophic injuries and their families through excellent medical and emotional support.

VALUES

Every Accord Services team member is trained in The Accord Services Way: to do what we say we will do with dignity and care. At the core of The Accord Services Way are our Five Core Values: Accountability, Excellence, Teamwork, Integrity, and Passion.

Accountability:

We accept responsibility for our actions. All team members own their results and are expected to proactively find solutions and improvements.

Excellence:

We never settle for anything less than excellence. Our team members are specially trained and highly qualified to manage even the most complex cases. We coordinate closely with a client’s clinical team to ensure a superior standard of care.

Teamwork:

Every employee is a vital part of the whole, working together to achieve superior care. Collaborating across departments and with clients’ families and care teams allows us to deliver truly superior nursing care. Constant communication and feedback are central to our process.

Integrity:

We are dedicated to consistently doing the right thing for our patients and their families, basing our actions on clients’ well-being and our Five Values. Honesty and trust are central to our business.

Passion:

We are passionate about providing excellent care to our clients, and customer service to our client’s extended network of caregivers, case managers, adjusters, and their families.